Visa Processing

1.Visa Processing

A complete support to the visa issuance process.

Best Visa Consulates in Hyderabad We provide a variety of services that support the visa and passport application process. Like Visa issuance process for all countries across globe & Visa solutions for USA, Canada & Australia etc.

This includes both back and front offices wherein multilingual staff greet applicants, collect and check their documentation for completeness and validity and collect the consular fees on behalf of the mission.

At the centre, the following services are provided:

  • Greeting and queue management: Dedicated staff greets applicants upon arrival, making the initial steps of the process as effortless as possible. Our centre’s are optimized for efficient crowd and queue management.
  • Collection of applications: we offer the applicant the possibility to send their application via email, online, in person at the main centre or at collection centre’s.
  • Pre-scrutiny and dispatch: through comprehensive scrutiny of each application, our staff will ensure every visa application is complete, signed and contains all the supporting documentation as per the mission requirements, before being transferred to the mission for evaluation.
  • Fee handling and accounting: we collect, account for and transfer the visa fee on behalf of our clients. We offer cash and electronic payment systems, applying the strictest security and compliance procedures.
  • Fee handling and accounting: in consultation with our clients, we can offer applicants additional on-site services. Besides picture and photocopy services, SMS status updates, form filling, premium services or doorstep passport collection and return further enhance customer comfort.

2. Document Management

We understand the importance of data confidentiality and integrity and create customized solutions to store and securely transfer physical and electronic documents.
Our IT platform supports the process through reliable tracking capabilities and we partner with the best courier and transportation companies, selected on stringent criteria of efficiency, security and reliability.
To date, we have successfully handled over ten thousand passports and developed a strong ability to protect critical data in challenging environments.

Range of services:

  • Secure storage of documents: our storage facilities are accessible only by authorized personnel and are monitored 24h/7 through surveillance cameras. If necessary, documentation is kept in safes overnight.
  • Transfer to and from the embassy: we arrange for secure transfer of documents between our facilities and the clients' facility, adapting the level of security to the local requirements. Routes are defined in advance and an advanced tracking system is in place to locate the documents at any moment.
  • Courier services: each passport is handled confidentially using specific envelopes. The applicant has the option to either collect their documents from the application centre or have them delivered to their home for a free.

3. Information Management

Helping you reach your customers

Rayal Consultancy is the Best Visa Consultants in Hyderabad. We help our clients reach out to the customer through the appropriate mediums in order to ensure a smooth application process.
Our teams have developed proficiency in providing call centre and email support, informative websites and SMS solutions, all of which aim at enabling easy access of relevant information for our applicants.

Range of services:

  • Call Centre’s: we have expertise in setting up and operating call centre’s to support our clients’ applicants throughout the application process. Our language-specific services, locally deployed at each location, are highly customizable, greatly scalable and flexible to handle multiple languages.
  • Online appointment scheduling: a web-based application which aims at facilitating the scheduling of appointments at the Embassy Consulates in Hyderabad, Resulting in reduced waiting times and increased customer comfort.